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Inside Sales Representative

A LITTLE ABOUT US:

Fluent City is a venture-backed, ed-tech company that helps students learn languages through a fun, non-conventional teaching style. We’ve taught over 30,000 students across 4 cities, and currently serve all 50 states with our online platform. Our curriculum focuses on the conversational aspects of language, and provides outcomes that are more relevant to today’s learner. Our group course and private lesson product lines are growing +100% YoY, so we’re on the hunt for passionate, mission-driven salespeople.

A LITTLE ABOUT YOU:

You’re an inside sales professional with a perfect combination of energy, humor, compassion, and competitiveness. You should be a person that loves to engage in conversation and doesn’t believe in lost opportunities. Your enthusiasm should extend into your daily tasks, but also play a key role in offering ideas and strategies that align with the sales team's goals.  You’re extremely organized and are able to multi-task efficiently.

The ideal candidate will be a visionary who is motivated to make the most out of the resources available and is committed to growing an exciting career in sales. Cold-calling or prospecting experience is preferred, but not required. You’re an A-player and you enjoy working with other A-players.  

JOB DESCRIPTION:

As a member of the Direct sales team, you’ll be responsible for presenting our group class program to new prospective students who request information via our website or inbound phone inquiry. You must be comfortable making a high volume of calls per day to unclosed leads, with a keen focus on accurate record-keeping via Salesforce. A highly visible and important function of the role will be to recommend and execute strategy that improves conversion rates at every step of the sales funnel--especially close rates and key “upsell” benchmarks.

AS A PART OF THE SALES TEAM, YOU WILL:

  • Close new business consistently at or above targets by calling a significant number of potential new students daily
  • Have access to weekly 1:1 mentorship and be formally trained on the most important elements to achieving success over the phone
  • Ensure that your prospecting pipeline is compliant with predetermined call & email cadences
  • Pivot to our private and online lessons products when necessary
  • Prepare accurate month-end reporting and present key takeaways in monthly sales meeting
  • Provide weekly reporting to your manager highlighting areas of success/concern
  • Participate in monthly in-person info sessions to showcase product
  • Feel comfortable publicly presenting your thinking, strategies, and ideas to advance company’s values, unique culture, and vision for the future
  • Have a meaningful impact on the company's future as Fluent City grows their inside sales team
  • Work in a fun, fast-paced start up environment with some really cool and brilliant people
  • Serve as an enthusiast for Fluent City products and enable people to enrich their lives through the cultural arts one conversation at a time!

COMPENSATION AND BENEFITS

$65,000 - $70,000 / year

  • $50,000 base salary ( schedule: Monday-Thursday 8:30am - 7:30pm, Friday 10:30am - 6:00pm )

Health and Dental plan options available

Paid time off, plus holidays

Based in our NYC headquarters in Williamsburg

As many language, food and art classes as you can take

Access to cultural festivals, parties, dinners, etc.


 

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